FAQ

Frequently Asked Questions

How long does each session take?

Each session is 15 minutes. The device has an automatic shut-off timer to keep every session safe and effective.

How quickly will I see results?

Most customers feel relief after the very first session. For best results use daily for 7 days.

Is it safe to use every day?

Yes completely safe for daily use. The auto shut-off timer ensures you never over-use it.

What is the battery life?

The battery lasts up to 6 hours on a single charge. It fully charges in just 1.5 hours via USB-C.

Does it work for shoulder pain too?

Yes! ReliefPro is designed for both neck and shoulder pain relief. The flexible frame fits all body sizes.

What is your return policy?

We offer a full 30-Day Money-Back Guarantee. If you are not satisfied for any reason contact us and we will refund you immediately — no questions asked.

How long does shipping take?

We ship within 24 hours of your order. Delivery takes 7-14 business days depending on your location. All orders come with tracking.

How do I contact support?

Email us at support@zenovextech.com and we will respond within 24 hours.